Shipping Policy

ALL "HAIR CARE" PRODUCTS TAKE 7-10 BUSINESS DAYS TO PROCESS, DAY 1 STARTS THE DAY AFTER YOUR ORDER IS RECEIVED.

Standard normal shipping time is 3 to 4 business days for USPS, however it could take up to 10 to 20 business days due to the impacts of COVID-19.

***BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.

***ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE. 

***WE DO NOT SHIP ANY PRODUCTS ON SATURDAYS AND SUNDAYS.

Once your order is shipped, we will send you a shipment confirmation email with online tracking information. This email will be sent to the email address you provide when you place the order. If you already have the tracking number, it means your order has been processed to the postal facility. Please kindly be patient to wait for the tracking information to be uploaded online. Sometimes, it could take several days for the postal service to upload data.

All orders can be tracked on www.USPS.com.

All orders will be shipped appropriately in order to give the best protection to your items.

***Shipping courier is responsible for a package once it has been handed over to them. Any loss or damage claims during delivery will be made directly to the shipping courier. ***